QuickBooks Error 505: How To Fix, Resolve, And Support

About QuickBooks Error 505

Error Code:Error 505Developer:Intuit Inc.
Error Description:QuickBooks error 505 usually occurs when users attempt to open a company file absent on the system.Software:QuickBooks
Cause:Incorrect or damaged .ND file, You don’t have a permission to open the file over the network., Windows firewall blocking the communication between QuickBooks & Company files.Applies to:Windows XP, Vista, 7, 8
Symptoms:QuickBooks Desktop won’t respond or work, Windows operating system got frezonPossible Solution:Verify Hosting Process, Verify Services are running properly.

QuickBooks error 505 usually occurs when users attempt to open a company file absent on the system. Get complete insights into the troubleshooting reference of QuickBooks error 505

Causes behind the QuickBooks Error 505

These are the reasons that can also trigger QuickBooks Error 505 when you try to open or access a company file:

  • Incorrect or damaged .ND file, You don’t have a permission  to open the file over the network.
  • If the QuickBooks services like – QUICKBOOKSDBXX /QBFX are not  working.
  • Windows firewall blocking the communication between QuickBooks & Company files
  • Unacceptable  configuration of hosting. 
  • Wrong DNS setting.

Symptoms of QuickBooks Error 505

System requirements to avoid QuickBooks Error 505

Precautions to Take Before Resolving QuickBooks Error 505

Fix QuickBooks Error Code 505

The QuickBooks Error 505 code usually occurs when users attempt to access a company file outside their own computer or try to access a file on their own computer using an incorrect configuration. This error means that there is something blocking the users’ connection to the server.

In the following lines, we will show you the steps to fix this issue:

  • Verify Hosting Process
  • Verify Services are running properly

Ways of Resolving Quickbooks Error Code 505

1. Solution One: Verify Hosting Process

Verify the hosting process using the steps below:

  • Located QuickBooks icon and double- click on it. Next, open to File and select the Utilities tab.
  • Now, go through the list. If you see the Host Multi-User Access option on the list, it means that this computer isn’t hosting company file and you are secure to shift on to next computer. Also, keep in mind not to perform any change when you see this option.
  • Go to File and select Utilities from the list. Next located “Stop Hosting Multi-User Access.” option and click on it. This will stop the computer from running as the host computer.
  • You need to perform the same steps on all other computers, leaving only the real host computer.

2. Solution Two: Verify Services are running properly

To stop the error message from appearing on your screen, you can follow the solutions listed below:

  • If you are running an older version of Windows (older than Windows 10), the simplest way to access the running services on the PC is to click on Start button and find the Run dialog box and click on it.
  • Next, type in “services. msc” and click OK. This will open the list of services.
  • For Windows 10 users, simply press on the Ctrl + Shift + Esc keys together. This will bring up the Task Manager from where you can access the running Services.
  • Navigate to Services tab from Task Manager and then select Open Services located next to gears icon of its window.

After you open the Services successfully, follow the steps below.

  • Go to the Name column and find Quickbooks DBXX from the list to sort services list in alphabetical order.
  • Next, right-click the service and select Properties.
  • Navigate to Startup type and then set it on Automatic mode. Ensure the service status is Started or Running.
  • In case the status appears as Stopped, click the Start button in the Properties window.
  • Now, click on RECOVERY tab and find the First failure alternative and select Restart option. This option enables the service to restart automatically in case the process fails. Perform the same step even for the Second Failure and other Subsequent failures.

This should restart the service and you won’t be facing the same issue in the future.

Need more steps?

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  1. Is QuickBooks error 505 can be due to damage of .ND configuration file?

    Yes, the damage .ND file might be the reason behind the occurring of QuickBooks error 505 messages. The .ND configuration file permits QuickBooks to access the company file across the network. If this file is found broken or wrong, then it might become a barrier for your QuickBooks to access the file.

  2. What are the primary reasons behind QuickBooks Error 505?

    💠 Accessing files from the wrong location or system does not contain the required company file.
    💠 The system needs additional configuration.
    💠 Wrong firewall settings
    💠 Incorrect DNS settings
    💠 Could not receive the IP address of the Host system

  3. How can I enable Network Discovery while configuring firewall settings?

    💠 Open the Control Panel.
    💠 Locate System and Security
    💠 Hit on Windows Firewall
    💠 Choose the Permit Associate feature appearing on the Windows Firewall Window.
    💠 Hit on Modification button
    💠 Click on Network Discovery and choose the OK option.

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